Returns & Exchanges
At Happy Hippo, we want you to love your new look, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items. Simply ensure all original tags are attached and the garments are in their original condition to receive a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and include the printed packing slip to ensure faster processing.
Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing